Privacy Policy

Effective Date: 1/1/2025

Growth Forum Global (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://growthforum.my or engage with our services.

1. Who We Are

Growth Forum Global is a consultancy, training, and event management organization based in Kuala Lumpur, Malaysia. Our mission is to drive transformative growth and empower individuals and organizations to succeed through innovative solutions.

Contact Information:
Address: Incube8, Level 23-1, Premier Suite, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur
Phone: +60 17-313 3211
Working Hours: Monday to Saturday, 9 AM – 6 PM
Email: info@growthforum.my

2. What Personal Data We Collect

We collect the following types of personal data to provide and improve our services:

• Contact Information: Name, email address, phone number.
• Employment Information: CVs, seniority level, department preferences (via our Careers page).
• Enquiry Details: Messages sent through contact forms, including subject and enquiry type.
• Service Data: Information provided when requesting services, attending events, or participating in training sessions.
• Technical Data: IP addresses, browser types, and usage data collected via cookies and analytics tools.

3. How We Use Your Data

We process personal data for the following purposes:

• Service Delivery: To provide consultancy, training, and event management services.
• Communication: To respond to enquiries, send updates, and confirm participation in events.
• Marketing: To send newsletters, promotional materials, and updates about our services (with your consent).
• Improvement: To enhance website performance and user experience using analytics.
• Legal Compliance: To fulfill obligations under applicable laws and regulations.

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g., when subscribing to newsletters).
• The performance of a contract (e.g., when delivering requested services).
• Our legitimate interests (e.g., improving services).
• Compliance with legal obligations.

5. How We Share Your Data

We may share your personal data with:

• Service Providers: Third-party providers supporting analytics, payment processing, and email communication.
• Event Partners: When necessary for coordinating events.
• Legal Authorities: As required to comply with legal obligations.

We ensure all third parties adhere to strict data protection standards.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods depend on the nature of the data and applicable laws.

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Object to processing or restrict data usage.
• Withdraw consent at any time.
• Receive a copy of your data in a portable format.

To exercise your rights, contact us at info@growthforum.my.

10. Data Security

We implement robust measures, including encryption and access controls, to protect personal data from unauthorized access, disclosure, or loss.

11. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children without parental consent.

12. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. We recommend checking this page regularly.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@growthforum.my
Phone: +60 17-313 3211